The equipment used is set to personal sensitivity levels and service users have some difficulty initially in appreciating that they must be the one to decide on the level of sensitivity depending on how well their seizures are being detected. This lack of appreciation sometimes leads the service user to think that the equipment is not registering or is faulty and they need constant reassurance initially in its use that once sensitivity levels have been set that it will be effective. Full information about the pattern of seizures is vital to the mobile warden team if they are to make good judgements about what is or is not a medical emergency for the individual. Agreeing childcare arrangements in the early stages is vital to the service users' peace of mind where there are small children present in the home situation.